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Privacy Policyسیاست حریم خصوصی

1. Information on the collection of personal data

1.1 Personal data

This notice explains how we process personal data when you use our website. Personal data means any information that can be related to you personally, for example your name, address, email addresses or usage behaviour. We provide this information so that our processing is transparent and so that we meet our legal duties, in particular under the EU General Data Protection Regulation (GDPR).

1.2 Data controller

The data controller pursuant to Art. 4 (7) GDPR is Yantai Boxin International Trading Co., Ltd., Yantai, Shandong, China, email [email protected], WhatsApp +86 18554065950 / Telegram +86 18660051788.

Date of this notice: 26 March 2026.

2. Processing of personal data when visiting our website

When you use the website for information purposes only — that is, when you view it without registering and without sending us further information — we process the personal data that your browser transmits to our server. The data listed below is technically necessary to display the website, keep it stable and secure, and must therefore be processed by us. The legal basis is Art. 6 (1) f GDPR:

  • IP address
  • Date and time of the request
  • Content of the request (page visited)
  • Amount of data transmitted in each case
  • Browser

3. Further functions and offers of our website

3.1 Overview of various offers

In addition to purely informational use, we offer services that you may use if you wish (for example registering an account or purchasing goods). We also use functions that support sales (for example payment-method selection) and that help us analyse or market our offers, as described in more detail in Sections 4 and 5 below. For these purposes you usually provide further personal data, and/or we process further data needed to perform the relevant service. The principles set out in this notice apply to all of those processing purposes.

3.2 Use of external service providers

In some cases we use external service providers to process your data (for example payment service providers and shipping companies; see also Sections 5 and 7). These providers are carefully selected, bound by our instructions and regularly monitored.

3.3 Further third-party involvement

We may also pass your personal data to third parties not already named in this privacy policy if we offer promotions, competitions, contract conclusion or similar services together with partners. Depending on the service, partners may also collect data under their own responsibility. You will receive more detailed information when you provide your data or in the description of the relevant offer.

3.4 Third parties outside the EEA

If our service providers or partners are based in a country outside the European Economic Area (EEA), we will explain the consequences of that fact in the description of the relevant offer.

4. Processing of personal data when you contact us or register an account

When you contact us by email or via a contact form, we store the data you provide (your email address and, where applicable, your name and telephone number) in order to answer your questions. When you register a customer account, we collect only the information you voluntarily share with us. This may include, for example:

  • Your first and last names, and where applicable your title or user name
  • Login data: your email address and a password you choose yourself
  • Your contact details, for example name, postal addresses, telephone numbers, fax numbers and email addresses
  • Any further information about you and your interests that you choose to share with us

5. Processing of personal data when you make a purchase

5.1 Shopping information

If you order from our online shop, we collect your shopping data. Depending on the type of purchase and the processing status, this may include:

  • Purchased item details (name, price, model and similar)
  • Order number
  • Delivery and billing addresses
  • Delivery and payment status, for example “completed” or “dispatched”
  • Messages and communication relating to purchases (for example complaints and messages to customer service)
  • Return status, for example “ongoing”
  • Information regarding service providers involved (for example shipment numbers of parcel services)

5.2 Payment details

We offer various payment methods, in particular credit card and PayPal. We collect the payment details you share so that we can execute the payment. We also receive further payment details from external payment service providers and, where used, credit agencies with which we work to execute payments and carry out credit checks. We forward to our payment service providers only the information that is necessary to process the payment.

Payment details include:

  • Billing addresses
  • Preferred payment method
  • IBAN and BIC or account number and sort code
  • Credit card details

Payment details also include other information directly connected to payment processing and credit checking. This applies, for example, to identifiers used by external payment service providers, such as your PayPal ID if you pay with PayPal.

6. Cookies

6.1 General information about cookies

We may use cookies, tags, web pixels and similar technologies to collect information automatically on our Services. Cookies or tags are pieces of code that allow our technology partners to collect information that usually does not directly identify you. Where required by law, we will request your consent before using cookies or other tracking technologies. This section describes our use of cookies and how you can control advertising-related cookies. We will not use cookies or similar tracking technologies that process your personal data unless they are Strictly Necessary Cookies, or you opt in — that is, consent — through the cookie banner or consent manager on our Site. You may withdraw your consent or update your preferences at any time by using the “Manage Cookies” link in the website footer.

6.2 Cookies

Cookies are small web files that a site or its provider transfers to your device through your web browser so that the site or provider can recognise your browser and remember certain information.

We use first-party and third-party cookies to make our Services function properly; to provide a secure browsing experience; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

We use the following types of cookies on our Services:

  • Strictly Necessary Cookies. These cookies are essential because they enable you to use our Services. For example, they allow you to access secure areas. Without them, some services cannot be provided. They do not gather information about you for marketing purposes. This category is required for our Services to work and cannot be disabled.
  • Functional Cookies. We use these cookies to remember your choices so that we can offer enhanced features and personalised content — for example, remembering your name or preferences. We do not use functional cookies to target you with online marketing. You may disable them, but this may reduce functionality.
  • Performance or Analytic Cookies. These cookies collect passive information about how you use our Services, including pages you visit and links you click. We use that information to improve and optimise our Services. We do not use these cookies to target you with online marketing. You can disable them as described below.
  • Advertising or Targeting Cookies. These cookies make advertising more relevant. They can prevent the same advert from appearing repeatedly, help ads display correctly for advertisers and, in some cases, select advertisements based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other sites. You may disable them as described below.

6.3 Your choices

You can manage browser cookies in your browser settings. The Help feature on most browsers explains how to stop the browser accepting new cookies, how to be notified when you receive a new cookie, how to block cookies, and when cookies expire. If you block all cookies, neither we nor third parties will transfer cookies to your browser. If you do so, you may have to adjust some preferences manually on each visit, and some features and services may not work.

6.4 Web pixels

To measure how successfully our marketing campaigns or other goals of the Services are performing, we sometimes use conversion pixels. These fire a short line of code to tell us when you have clicked a particular button or reached a particular page (for example a thank-you page after completing a subscription or a form). We also use web pixels to analyse usage patterns. A pixel allows us to record that a particular device, browser or application has visited a particular webpage.

6.5 Analytics

We may use third-party service providers to monitor and analyse the use of our Services. At present we use Google Analytics. Google Analytics is a web analytics service that tracks and reports site traffic. For more information on Google’s privacy practices, see https://policies.google.com/privacy?hl=en . The Google Analytics Opt-out Browser Add-on lets visitors prevent their data from being collected and used by Google Analytics: https://tools.google.com/dlpage/gaoptout .

6.6 Behavioural remarketing

We also use remarketing services to advertise on third-party websites after you have visited our Services. For this purpose, visitors are grouped by certain actions on our Services, for example by duration of a visit. This helps us understand your preferences and show you personalised advertising even when you are browsing another website that participates in the Google advertising network.

We use the following tools and services for these purposes:

Google Ads. The remarketing service is provided by Google. You can opt out on the Google Ads Settings page: https://www.google.com/settings/ads . If Google Ads is structured to collect personal data, the data controller will be Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Bing Ads. This service is operated by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Please read Microsoft’s privacy statement at https://privacy.microsoft.com/en-US/ . When you access our Site via advertisements on Bing Ads, a cookie is set on your computer. In addition, a Universal Event Tracking tag is integrated on our Site. Together with the cookie, this code stores data about use of the Site, for example time spent, areas accessed and ads used to reach the Site. Microsoft may also track your usage patterns across several of your electronic devices through cross-device tracking. The information collected is transferred to a Microsoft server in the United States. If Bing Ads is structured to collect personal data, the cookie banner on our Services will give you the opportunity to consent to Bing Ads.

Facebook Ads. Using Facebook Business Tools, we may display interest-based ads to you when you use Facebook. To change your preferences or turn off personalisation for ads served by Facebook, you can visit Facebook’s Ad Preferences in addition to the choices described above. We do not share your personal information with Facebook. We may also show ads to audiences that share similar characteristics with you. To do so, a list of email addresses is irreversibly encrypted through hashing and uploaded or transmitted from our site; Facebook matches the hashed data against its own users, generates a lookalike audience and deletes the uploaded list. We do not have access to the identity of anyone in the lookalike audience unless they choose to click one of our advertisements.

6.7 Other tracking technologies

We may also use tracking technologies to collect clickstream data, such as the domain name of the service providing you with Internet access, your device type, the IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our Site, webpages viewed, content searched for, access times and other relevant statistics, and to assign unique identifiers to the device or other credentials you use to access the Site for the same purposes.

Pages of our Site may also use JavaScript, which is code embedded in websites and applications to support operations such as accelerating refresh of certain functions or monitoring use of online components; entity tags, which are HTTP mechanisms that allow portions of websites to be stored or cached in your browser to improve performance; and HTML5 local storage, which allows data from websites to be stored or cached in your browser so that data in HTML5 pages can be stored and retrieved when the website is revisited.

6.8 Do Not Track

Some Internet browsers, such as Internet Explorer, Firefox and Safari, can transmit “Do Not Track” or “DNT” signals. Because uniform standards for DNT signals have not been adopted, our Site does not currently process or respond to DNT signals.

6.9 Location information

You may be able to adjust your device settings so that information about your physical location is not sent to us or to third parties by (a) disabling location services in the device settings, or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings.

7. Transfer of data to third parties

7.1 Transfer only where allowed by law

We forward your data only where this is allowed by German or European law. We work particularly closely with certain service providers, for example in customer service (such as hotline providers), with technical service providers (for example operators of computing centres) or with logistics companies (for example postal and parcel carriers). These service providers may generally process your data only on our behalf and under special conditions. Where we use them to process orders, they receive access to your data only to the extent and for the period required to provide the relevant service. If you shop with one of our partners, we forward particular shopping data about you to the partner (for example your name and delivery address) so that the partner can send you the goods ordered.

7.2 Technical service providers

We work with technical service providers in order to provide our services. These providers include, for example, SHOPLINE. If they process your data outside the European Union, your data may be transmitted to a country with a lower data-protection standard than the European Union. In such cases we ensure that the relevant providers contractually or otherwise guarantee an equivalent level of data protection.

7.3 Payment service providers

We offer different payment options, such as advance payment, payment by credit card, payment by PayPal and payment on invoice. For this purpose, payment data may be transferred to the payment service providers with which we work. Further details of how those providers process personal data are set out in their own privacy policies.

7.4 Shipping companies

We work with external shipping companies to deliver orders. These companies receive the following data in order to execute the relevant order:

  • Your name
  • Your delivery address
  • Your post number if applicable (for example if you wish the order to be delivered to a DHL packing station)
  • Your email address if applicable (if the shipping company wishes to inform you of the provisional delivery date by email)

7.5 Authorities and other third parties

If we are obliged by an official or court decision, or if it is necessary for prosecution purposes, we will if required forward your data to prosecution authorities or other third parties.

8. Retention and erasure of data

We store your personal data for as long as is necessary for the purposes named in this notice, in particular to fulfil our contractual and legal obligations. We may also store your personal data for other purposes if and for as long as the law allows us to store it for particular purposes, including defence against legal claims.

If you close your customer account, we will delete all data we have stored about you. If complete deletion is not possible or not necessary for legal reasons, the relevant data will be blocked for further processing. Where data is blocked, technical and organisational measures ensure that only a small number of employees can access it, on a need-to-know basis and only for selected purposes (for example a tax audit). Blocking occurs, for example, in the following cases:

  • Your order and payment details and, where applicable, other details are generally subject to various legal retention obligations, such as those in the Handelsgesetzbuch (HGB – German Commercial Code) and the Abgabenordnung (AO – German Tax Code). The law requires us to retain this data for tax and financial audits for up to ten years. Only then can we finally delete the relevant data.
  • Even if your data is not subject to a legal retention obligation, we may, where the law allows, refrain from immediate deletion and instead carry out an initial blocking. This applies especially where we may need the data for further contractual processing, prosecution or legal defence (for example in the event of complaints). The decisive criterion for the duration of the blocking is then the applicable limitation periods. After those periods expire, the relevant data is finally deleted.

Deletion may be waived in the cases allowed by law if the data is anonymous or pseudonymous and deletion would rule out or seriously hinder processing for scientific research or statistical purposes.

9. How is my personal data protected?

We use technical and organisational measures to secure our systems. For your order and your customer login, we transmit your personal data securely using SSL encryption (Secure Socket Layer).

10. Your rights

10.1 Your rights against us as data controller

You have the following rights against us as data controller in respect of personal data relating to you:

  • right to information
  • right of rectification or erasure
  • right to restriction of processing
  • right to object to processing
  • right to data portability
  • right to withdraw consent (where consent is the basis for data processing)

10.2 Information requests

To ensure that your data is not disclosed to third parties in the course of requests for information, please attach sufficient proof of identity to your request.

10.3 Withdrawal of consent

If you have given your consent to the processing of your data, you may revoke that consent at any time. Such revocation affects the permissibility of processing after you have expressed it to us. Processing that took place up to the time of your revocation remains unaffected.

10.4 Objection where processing is based on a balancing of interests

Where we base the processing of your personal data on a balancing of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which we indicate in each case in the description of the relevant functions. When exercising such an objection, please explain why we should not process your personal data in the way we have done. In the event of your objection, we will review the situation and either cease or adjust the processing or show you our compelling legitimate grounds for continuing it.

You may of course object at any time to the processing of your personal data for advertising and data-analysis purposes. The best way to exercise an advertising objection is to contact us using the details provided above.

You also have the right to complain to a data-protection supervisory authority about our processing of your personal data. The competence of the authorities depends on the seat of the data controller. You may, however, contact any data-protection authority in any Member State of the European Union, in particular at your place of residence; that authority will forward your complaint to the competent authority.

11. Changes to this Privacy Policy

Further improvements to our website or changes in legal or regulatory requirements may require changes to this privacy notice. We therefore encourage you to re-read this notice from time to time.

12. Data protection contact

You can reach our data protection contact at [email protected] or at our postal address Yantai Boxin International Trading Co., Ltd., Yantai, Shandong, China, with the addition “data protection officer”. WhatsApp: +86 18554065950, Telegram: +86 18660051788.

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